At Aurrum Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our recruitment services and website.
1 Information We Collect
1.1 Personal Information
When you use our services or visit our website, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Professional Information: Resume/CV, work history, educational background, skills, and qualifications
- Account Information: Username, password, and account preferences
- Communication Data: Records of correspondence, feedback, and support requests
- Company Information: Business name, industry, hiring needs, and organizational details (for clients)
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies (see our Cookie Policy)
2 How We Use Your Information
Aurrum uses your personal information for the following purposes:
🎯 Primary Uses
- Recruitment Services: Matching candidates with job opportunities and connecting clients with qualified talent
- Communication: Responding to inquiries, providing updates, and sending relevant information about opportunities
- Service Improvement: Analyzing usage patterns to enhance our website, services, and user experience
- Account Management: Creating and maintaining your account, processing requests, and managing preferences
- Marketing and Promotions: Sending newsletters, service updates, and promotional materials (with your consent)
- Legal Compliance: Meeting regulatory requirements, responding to legal requests, and protecting our rights
- Analytics and Research: Understanding market trends, conducting surveys, and improving our recruitment strategies
- Security: Protecting against fraud, unauthorized access, and ensuring platform security
3 How We Share Your Information
We may share your personal information in the following circumstances:
3.1 With Your Consent
- Job Applications: Sharing candidate profiles with potential employers when applying for positions
- Client Matching: Providing client information to qualified candidates for relevant opportunities
3.2 Service Providers and Partners
- Technology Partners: Cloud hosting, data storage, and IT infrastructure providers
- Communication Services: Email delivery, SMS messaging, and communication platforms
- Analytics Providers: Website analytics, performance monitoring, and user behavior analysis
- Payment Processors: Secure payment processing for our services
3.3 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when necessary to:
- Comply with legal obligations and regulatory requirements
- Protect our rights, property, or safety
- Investigate fraud, security issues, or policy violations
- Respond to lawful requests from public authorities
🔒 Your Control
We never sell your personal information to third parties. Any sharing is done with your explicit consent or as required by law.
4 Data Security
Aurrum implements industry-standard security measures to protect your personal information:
- Encryption: SSL/TLS encryption for data transmission and secure storage protocols
- Access Controls: Restricted access to personal data on a need-to-know basis
- Security Monitoring: Regular security audits, vulnerability assessments, and threat monitoring
- Employee Training: Staff education on data protection and privacy best practices
- Incident Response: Procedures for detecting, responding to, and recovering from security incidents
⚠️ Important Notice
While we take extensive measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
5 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
| Data Type |
Retention Period |
Purpose |
| Candidate Profiles |
Up to 3 years from last activity |
Matching with future opportunities |
| Client Information |
Duration of relationship + 2 years |
Service delivery and compliance |
| Communication Records |
Up to 2 years |
Customer service and quality assurance |
| Website Analytics |
Up to 26 months |
Performance analysis and improvement |
| Financial Records |
7 years |
Legal and tax compliance |
After the retention period expires, we securely delete or anonymize your personal information. You may request earlier deletion by contacting us.
6 Your Privacy Rights
You have the following rights regarding your personal information:
6.1 Access and Portability
- Right to Access: Request a copy of the personal information we hold about you
- Data Portability: Receive your data in a structured, commonly used format
6.2 Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete personal information
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
6.3 Control and Objection
- Right to Restriction: Limit how we process your personal information
- Right to Object: Opt-out of marketing communications and certain data processing activities
- Withdraw Consent: Revoke consent for data processing at any time
📧 Exercise Your Rights
To exercise any of these rights, please contact us at info@aurrum.co or call (254) 484-4513. We will respond to your request within 30 days.
7 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie usage, please refer to our Cookie Policy.
You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
8 Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.
9 Children's Privacy
Aurrum's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
If you believe we have collected information from a child, please contact us immediately at info@aurrum.co.
10 International Data Transfers
As we operate globally across 6+ countries (United States, Canada, United Kingdom, Australia, Albania, and New Zealand), your personal information may be transferred to and processed in countries other than your own.
We ensure that such transfers comply with applicable data protection laws through:
- Standard contractual clauses approved by relevant authorities
- Adequate safeguards to protect your information
- Compliance with GDPR, CCPA, and other regional privacy regulations
11 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or a prominent notice on our website
- Provide you an opportunity to review the changes before they take effect
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
12 Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📬 Aurrum Services - Privacy Team
Address: 513 Shivalik Shilp, Near Iskcon Cross Road, Ahmedabad 380015, India
Email: info@aurrum.co
Phone (US): (254) 484-4513
Phone (UK): +44 115 990 1135
Business Hours: Monday – Friday, 01:30 PM – 10:30 PM IST