Terms of Service

1 Acceptance of Terms

By accessing or using Aurrum's services, you acknowledge and agree that:

• You have read and understood these Terms of Service
• You are legally capable of entering into binding contracts
• You are at least 18 years of age or the age of majority in your jurisdiction
• All information you provide is accurate, current, and complete
• You will comply with all applicable laws and regulations

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2 Services Overview

Aurrum Services provides professional recruitment and talent acquisition services, including but not limited to:

2.1 For Job Seekers

• Career Opportunities: Access to job openings across multiple industries and geographies
• Profile Management: Tools to create and maintain professional profiles
• Application Services: Assistance with job applications and interview coordination
• Career Guidance: Professional advice and consultation regarding career opportunities

2.2 For Employers

• Talent Mapping: Strategic identification and sourcing of qualified candidates
• Data-Driven Recruitment: Analytics-based hiring solutions
• RPO Solutions: Comprehensive recruitment process outsourcing
• Expert Consultancy: Strategic guidance on talent acquisition and workforce planning
• Global Staffing: Access to talent across 6+ countries

3 User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

3.2 Account Responsibilities

You are solely responsible for:

• All content you submit through your account
• Maintaining the confidentiality of your password
• All activities conducted through your account
• Compliance with these Terms and applicable laws

4 User Conduct and Prohibited Activities

When using Aurrum's services, you agree NOT to:

4.1 Prohibited Content

• Submit false, misleading, or fraudulent information
• Provide inaccurate professional credentials or qualifications
• Upload content that is defamatory, offensive, or violates third-party rights
• Share content containing viruses, malware, or harmful code

4.2 Prohibited Actions

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the operation of our services
• Scrape, data mine, or harvest information from our platform
• Reverse engineer, decompile, or attempt to extract source code
• Impersonate another person or entity
• Use automated systems or bots without authorization

4.3 Professional Conduct

• Harass, threaten, or abuse other users or Aurrum staff
• Discriminate based on race, gender, religion, or other protected characteristics
• Engage in spam or unsolicited commercial communications
• Violate intellectual property rights of others

5 Intellectual Property Rights

5.1 Aurrum's Intellectual Property

All content, features, and functionality on our platform, including but not limited to:

• Text, graphics, logos, images, and software
• Design, layout, and user interface
• Trademarks, service marks, and trade names
• Proprietary algorithms and methodologies

are owned by Aurrum Services or our licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 User-Generated Content

When you submit content to our platform (resumes, profiles, messages, etc.), you:

• Retain ownership of your content
• Grant Aurrum a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content for the purpose of providing our services
• Represent that you have the right to grant this license
• Agree that Aurrum may share your content with potential employers or clients as part of our recruitment services

5.3 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purposes. This license does not include any right to:

• Resell or make commercial use of our services
• Download or copy content for distribution
• Use data mining, robots, or similar tools
• Modify, create derivatives, or reverse engineer our platform

6 Payment Terms and Fees

6.1 Service Fees

Certain services provided by Aurrum may require payment. Fee structures vary based on:

• Type of service (Talent Mapping, RPO, Consultancy, etc.)
• Scope and complexity of engagement
• Duration and volume of recruitment needs
• Geographic coverage and industry specialization

6.2 Payment Obligations

If you engage our paid services, you agree to:

• Pay all applicable fees as specified in your service agreement
• Provide accurate billing and payment information
• Pay invoices within the specified payment terms
• Cover any additional taxes, duties, or charges

6.3 Refund Policy

Refunds are handled on a case-by-case basis according to the terms specified in individual service agreements. Generally:

• Service fees are non-refundable once work has commenced
• Cancellations must be requested in writing
• Refund eligibility depends on the stage of service delivery

7 Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to:

• The collection and processing of your personal information as described in our Privacy Policy
• The sharing of your information with potential employers or clients for recruitment purposes
• The use of cookies and similar technologies as outlined in our Cookie Policy

8 Disclaimers and Limitations of Liability

8.1 Service Availability

Aurrum strives to provide reliable services but does not guarantee:

• Uninterrupted or error-free operation of our platform
• That defects will be corrected immediately
• Specific outcomes from our recruitment services
• Job placement or hiring success

8.2 No Employment Guarantee

Important: Aurrum provides recruitment and talent acquisition services but does not guarantee:

• Job placement for candidates
• Successful hiring outcomes for employers
• Specific timelines for candidate placement
• The suitability of any candidate for a particular role

8.3 Third-Party Content

Our platform may contain links to third-party websites or services. We are not responsible for:

• The content, accuracy, or practices of third-party sites
• Any transactions you conduct with third parties
• The privacy policies of external websites

8.4 Limitation of Liability

To the maximum extent permitted by law, Aurrum Services shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or technical failures
• Actions or omissions of third parties

Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount paid by you to Aurrum in the 12 months preceding the claim.

9 Indemnification

You agree to indemnify, defend, and hold harmless Aurrum Services, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use or misuse of our services
• Your violation of any rights of third parties
• Any false or misleading information you provide
• Your violation of applicable laws or regulations

10 Termination

10.1 Termination by You

You may terminate your account at any time by:

• Contacting us at info@aurrum.co
• Following the account closure process in your account settings
• Providing written notice of termination

10.2 Termination by Aurrum

We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if:

• You violate these Terms or our policies
• You engage in fraudulent or illegal activities
• Your account has been inactive for an extended period
• We are required to do so by law
• We discontinue providing services

10.3 Effect of Termination

Upon termination:

• Your right to access and use our services will immediately cease
• We may delete your account and associated data
• Outstanding payment obligations remain in effect
• Provisions that should survive termination will continue to apply

11 Dispute Resolution

11.1 Informal Resolution

Before initiating formal dispute proceedings, you agree to contact us at info@aurrum.co to attempt to resolve the dispute informally.

11.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

11.3 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

11.4 Arbitration

For disputes that cannot be resolved informally, parties agree to binding arbitration conducted in Ahmedabad, India, in accordance with the Arbitration and Conciliation Act, 1996.

12 Modifications to Terms

Aurrum reserves the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Effective Date" at the top of these Terms
• Notify you via email or prominent notice on our website
• Provide you an opportunity to review changes before they take effect

Your continued use of our services after modifications take effect constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our services.

13 General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Aurrum Services regarding your use of our services.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13.3 Waiver

No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term, and our failure to assert any right shall not constitute a waiver of that right.

13.4 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign our rights and obligations without restriction.

13.5 Force Majeure

Aurrum shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, government actions, or technical failures.

14 Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: